Specifications
| Battery talk time | Up to 30 hours in battery mode; always on when USB connected |
|---|---|
| Charging power output | One USB socket that charges a smartphone |
| Mic pickup range | Up to 7 ft / 2 m |
|---|---|
| PC connectivity | Wired USB to PC (USB-A and USB-C versions sold) |
| Bluetooth connectivity | Bluetooth to smartphone; the Sync 20+ adds a BT700 USB adapter for wireless PC connection |
| Dimensions | 32.5 x 89.2 x 182 mm |
|---|---|
| Weight | 360 g |
| Water and dust resistance | IP64 rated |
| Status light build | One high-visibility status light bar for call state |
| In-box build accessories | Carry case and lanyard (BT700 adapter included only with the Sync 20+) |
| Microphone array | Three-microphone steerable array |
|---|---|
| Speaker sound response | 80 Hz to 20 kHz loudspeaker frequency response |
| Audio call controls | Call answer/end, mute, volume up/down and a programmable function button |
| Certified model type | Standard and Microsoft Teams certified versions |
|---|---|
| Box | OEM original packaging |
| Warranty | Manufacturer 12 months |
In the box
- Device
- Documentation
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From order to doorstep
- 01 / 06
Order placed
You submit this upgrade and your trade-in details. It's free — no card up front.
- 02 / 06
Visit scheduled
You pick a doorstep slot. An agent is on the way, typically within 24–48h.
- 03 / 06
Verified on-site
The agent inspects your old device and confirms a value with you in person.
- 04 / 06
Payment confirmed
We email a Razorpay link for the exact difference — nothing more. Payment is only ever confirmed via Razorpay’s verified webhook.
- 05 / 06
Procuring
We source your new device once payment is confirmed.
- 06 / 06
Delivered
Your new device arrives at your door, 24–48h after acceptance.
Common questions
See all FAQsYes. It's a brand-new device and carries the manufacturer's standard 12-month warranty, in original OEM packaging. If it arrives defective, the Consumer Protection Act applies for DOA/defective returns after delivery.
Yes — the list price matches MRP; your trade-in simply covers the difference. We are GST-registered and every order ships with a GST invoice. Business buyers can share their GSTIN with support for a tax invoice in the company's name.
Working condition is preferred but not required. We adjust the value for cracks, water damage, battery health, and missing accessories — and warranty status is logged, not a disqualifier. The agent confirms the final value with you at your door, explains any change, and you can decline for free.
SwapMyTech Flagship Desktop (Ryzen 9 9950X, RTX 5090, 64 GB DDR5, 2 TB)
The standout in this category right now. Trade up to it and your old device covers a real share of the price — an agent confirms the value at your door.
View the full spec
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