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SwapMyTech

Accessibility Statement

Last updated: 2026-10-11

At a glance

  • We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, level AA.
  • The site works with a keyboard, a screen reader and text zoomed to 200%.
  • A few gaps remain, listed below.
  • If something blocks you, tell us and we will fix it.

1. What works today

  • Keyboard: every link, button, form and dialog can be used without a mouse, with a visible focus outline.
  • Screen readers: pages use proper headings and landmarks, form fields have labels, and errors are announced.
  • Contrast: text meets AA contrast in both light and dark mode.
  • Reduced motion: if your device asks for less motion, animations are minimised.
  • Zoom and small screens: layouts work from 320px wide and at 200% text size.

2. Known gaps

  • Some product images may have generic or missing descriptions (alt text).
  • Some large order and valuation tables are harder to follow with a screen reader.
  • Razorpay's payment window is run by Razorpay, so its accessibility is outside our control.
  • We have not yet had an independent audit, so this is our own assessment, not a certified claim.

3. Report a problem

Email support@swapmytech.com with the subject “Accessibility”, or call +91 90357 86021 (Monday to Saturday, IST business hours). Tell us the page, what got in your way, and the browser or assistive technology you use. We acknowledge within 48 hours and aim to fix it or offer a workaround within 30 days. If you are not satisfied, you can raise a formal complaint at the same address.